Terms of Service

Agreement to these terms

By using this website or booking services with Natalie Helms SkinCare, you agree to these Terms of Service. If you do not agree, please do not use the site or book services.

Services and appointments

We provide professional skincare and esthetic services by appointment. Treatment suitability is determined during your consultation; information on this website is for general education and is not medical advice. Bookings are made through our booking provider, GlossGenius, which operates under its own terms and privacy policy. If you need to cancel or reschedule, please give us as much notice as you can; any cancellation policy that applies to your appointment is communicated at the time of booking.

SMS Terms of Service

By opting into SMS from our booking flow, web forms, by phone, or in person, you agree to receive text messages from Natalie Helms SkinCare, including appointment confirmations, appointment reminders, and customer care messages. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP, call (410) 927-5443, or visit https://natalieskin.com. See our Privacy & Cookie Policy for how we handle your information. SMS opt-in consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.

Website use

You may use this website for personal, non-commercial purposes. The content, text, images, and branding on this site belong to Natalie Helms SkinCare or its licensors and may not be copied or reused without permission. You agree not to misuse the site, attempt to disrupt it, or use it for any unlawful purpose.

Disclaimers and limitation of liability

This website is provided "as is" without warranties of any kind. Individual results from skincare treatments vary. To the fullest extent permitted by law, Natalie Helms SkinCare is not liable for indirect, incidental, or consequential damages arising from use of this website. Nothing in these terms limits liability that cannot be limited under applicable law.

Changes to these terms

We may update these Terms of Service from time to time. The effective date above reflects the latest revision, and continued use of the site or our services after changes take effect constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of the State of Maryland, without regard to conflict of law principles.

Contact

Questions about these terms? Contact us at natalie [at] natalieskin [dot] com or (410) 927-5443.